Shipping & Returns – FlexGun Percussive Therapy

FREE SHIPPING AUSTRALIA WIDE | 30-DAY MONEY BACK GUARANTEE

Shipping & Returns

How long will it take to receive my package?

Once we receive your order, it will be processed and shipped to you within 2 business days. If you haven't received your order within 5-7 business days, please do not hesitate to reach out to our Customer Experience Team at info@flexgun.com.au and we’ll be more than happy to assist you.

 

Can I cancel my order after I've created it?

We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Should you need to make any edits to your order, please contact us at info@flexgun.com.au and we’ll be more than happy to help.

 

My order never arrived, what do I do?

For any issues pertaining to your order, please reach us at  info@flexgun.com.au, and we’ll work with the mail courier to investigate further into the status of your order.

 

Can I change the delivery address of my order? 

We have a very small window of time after an order is placed to make any changes, however, we’re always happy to assist as best we can. Should you need to make any edits to your order, please contact us at info@flexgun.com.au and we’ll be more than happy to help. 

 

What is the returns policy?

We want you to love your Flexgun device as much as we do. If there is any reason you are not satisfied with your Flexgun, you have 30 days to return it with a money-back guarantee.

    Please note we must receive the items within 30 days of purchase. Please reach out to our Customer Experience Team via email at info@flexgun.com.au

    Find out more about return policy here